TOBODIGI LLC · Legal
Refund Policy
TOBODIGI LLC (“TOBODIGI”, “we”, “us”, “our”) is a Maryland (USA) limited liability company with its mailing address at 7570 South Arbory Ln, Laurel, MD 20707, USA. TOBODIGI LLC operates tobodigi.com and is the holding company for the brands Aussie Web Company (aussiewebcompany.com), LogoPixi (logopixi.com), EbookState (ebookstate.com) and Apprateus (apprateus.com). This policy explains cancellations and refunds for services bought from TOBODIGI LLC. All of our services are digital; we do not ship physical goods. Where a brand site publishes its own refund policy, that policy applies to orders from that brand.
1. Payment
Payments are processed by Stripe or PayPal. Before you pay, your written proposal confirms the scope, total price, payment schedule, timeline and revisions. Work starts once payment is received.
2. Summary
- You cancel before work starts: 100% refund.
- We cannot deliver what your proposal includes, even after you give us written notice and time to fix it: refund for the undelivered part, up to 100%.
- You cancel after work has started: refund of the unused portion (section 3).
- You approve the final deliverables, or they are published or launched: no change-of-mind refund.
- Third-party costs, sales, rankings or other results: not covered.
3. Cancelling after work starts
You may cancel at any time by emailing idea@tobodigi.com. We refund the part of your fee for work not yet performed. If your proposal sets out milestone values, those values apply.
4. What is not refundable
- Work already delivered and approved;
- Third-party costs paid on your behalf, such as domains, hosting, licences, stock assets, platform or advertising fees;
- Monthly care or subscription fees for a month that has already started.
5. How to request a refund
Email idea@tobodigi.com with your name, the brand and your invoice or payment reference. We reply within 2 business days. Approved refunds go back to the original payment method within 5 to 10 business days, depending on your bank or payment provider.
6. Disputes
Please contact us before opening a chargeback or dispute so we can try to resolve it quickly. This does not affect any rights you have under law.
Contact us
- TOBODIGI LLC, 7570 South Arbory Ln, Laurel, MD 20707, USA
- Email: idea@tobodigi.com
- Phone: 209-433-9169
Brand refund policies
Each brand has its own refund policy, which applies to its services:
- Aussie Web Company refund policy
- LogoPixi refund policy
- EbookState refund policy
- Apprateus refund policy
Payments for all four brands (Aussie Web Company, LogoPixi, EbookState and Apprateus) are processed by TOBODIGI LLC through Stripe and PayPal.
Billing and card statements
Charges appear on your card or PayPal statement as one of:
- TOBODIGI* APPRATEUS
- TOBODIGI* EBOOKSTATE
- TOBODIGI* LOGOPIXI
- TOBODIGI* AUSSIEWEB